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Live Help and Monitoring Deluxe

Description

Live Help and Monitoring Deluxe

Author Company: Ligne Directe inc.

Live Help and Monitoring Deluxe Award-Winning live help software

File Size: kB
OS: Windows 98 / NT / 2000 / ME / XP / VISTA
License: Shareware - Time Limit, free to try, 34.95 to buy.

Software Developed by Ligne Directe inc.

Download now ( kB)

Click to buy from RegNow (34.95$)

Description :

Live Help and Monitoring Deluxe - Award-Winning live help software

Internet and Computer Activity Monitoring 5.1

Award-Winning live help software. With this live help customer services software, you will be able to constantly monitor the visitors of your website. You will know exactly how many people are visiting your site, which page they're on as well as how long they've been on your website. In addition, you will be able to select a visitor on your website and invite the person for a chat session with you. This will be a great way to assist a client or to give information about your products. By being in virtual contact with your clients, your chances of increasing your sales will be enhanced and your customer service will be greatly improved.

Another important feature of Ligne Directe Enterprise is the possibility to co-browse the web in collaboration with a customer. With this technology, you will interact with a customer by using their Web browser to show them something. This feature will allow you to show a customer having a difficulty placing an order how to use the ordering pages as if the customer was using his own mouse and keyboard.

With this customer service oriented software, you will also be able to program canned answers to decrease your respond time as well as to personalize your answers (your name, the company name, etc.). You will also have access to all the conversations you had, be able to read them again and to keep the information filed.

Finally, Ligne Directe Enterprise is a great software to use if you want to get to know your customers better. By interacting with them live, you will increase your sales, your overall customer service appreciation, and you will have the possibility to turn your visitors into future customers. Easy to use, easy to install.

This is the Shareware version. The full version can be purchased by clicking on the "Buy Now" button below for around $34.95 USD.

Click to buy from RegNow